Shipping policy

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.


📦 Domestic Shipping (India)

  • Standard Shipping: Free all over India

  • Delivery Time: 3–7 business days

We partner with trusted logistics services like Delhivery, Blue Dart, and Shiprocket to ensure safe and timely deliveries.


🌍 International Shipping (If Applicable)

Currently, we only ship within India. If you’d like to place an international order, please contact us at contact@erminiopalamino.com and we may assist with a manual order if available.


📬 Order Tracking

Once your order is shipped, you’ll receive a tracking number via email or SMS. You can use this to track your order in real-time.


🛑 Delays

Please note that delivery times may be delayed due to:

  • High order volumes

  • Courier delays

  • Weather conditions

  • Public holidays

If there’s a significant delay, we’ll contact you via email or phone.


❌ Undeliverable Packages

If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to reship it. Additional shipping charges may apply.


🛡️ Shipping Damages

If your order arrives damaged, please email us within 48 hours with:

  • Order number

  • Photos of the package/product

  • A brief explanation

We’ll investigate and offer a replacement or refund if eligible.